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Terms Conditions That Cover Your Account

These Terms & Conditions set out what you agree to when you open and use your umi88 account — including deposits via DANA, OVO, or GoPay, how you access the lobby, and what happens when something goes wrong.

Account EligibilityDANA, OVO & GoPay Wallet RulesWithdrawal ConditionsAccount Suspension TermsJurisdiction Limits

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TERMS CONTACT PATHS

How to Reach Us About These Terms

Questions about a specific clause, a wallet transaction that doesn't match what these Terms describe, or a dispute over your account status — reach us through the channels below. Our support team can clarify how these Terms apply to your situation, and they can escalate policy questions to the relevant internal team when needed.

What These Terms Actually Cover

umi88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on umi88, you confirm that you have read, understood, and accepted these Terms & Conditions in full. They apply to every action you take on the platform — browsing the lobby, placing a bet, loading funds through your DANA or OVO wallet,

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requesting a GoPay withdrawal, and reaching our support team. We may update these Terms at any point. When we do, we'll notify you through your registered account. Continued use after an update means you accept the revised Terms. These Terms are written and enforced under the
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assumption that you are accessing the platform in a region where such access is permitted by local law. If local law in your area restricts or prohibits online casino activity, these Terms do not grant you any right to circumvent that. Each section of these Terms
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targets a specific area: account registration, wallet deposits and withdrawals, fair-use rules for games and betting, account security obligations, and how we handle disputes. Payments processed through DANA, OVO, GoPay, or any other accepted local wallet are subject to the same Terms as all other transactions
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— no wallet type receives a carve-out unless explicitly stated in an addendum.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE POLICY

Account Security and Policy Commitments

We apply the same standards to every account, whether you deposit via DANA, OVO, or GoPay. These commitments outline how we protect your data, manage your account records, and handle any request you make under these Terms.

Data Handling Account data you submit during registration is used only for identity verification, transaction processing, and support. We do not share your data with third parties outside our operational requirements.

Cookie and Session Policy We use session cookies to keep your account active during a lobby visit. Functional cookies are required; you can manage optional tracking cookies through your browser settings at any time.

Account Security Your account is protected by a password and, where enabled, an OTP sent to your registered number. Never share your login credentials. If you suspect unauthorised access, contact support immediately to freeze the account.

Retention and Deletion Requests We retain account records for as long as required by our operational and compliance obligations. To request a review of what data we hold about you, submit a written request through email support.

Your Terms & Conditions Questions Answered

These are the questions we hear most often about how our Terms work in practice — covering wallet rules, account actions, and what to do when something doesn't match what you expected.

Yes. All wallet deposits — DANA, OVO, GoPay — fall under the same Terms. No wallet type receives different treatment unless a specific written addendum says otherwise.

Access depends on local law. If you connect from a region where such access is not permitted, your account may be suspended and any pending transactions reviewed under our standard policy.

We aim to notify you of significant changes via your registered account. Continued use of the platform after an update takes effect means you accept the revised Terms as current.

Contact support via live chat or email with your transaction reference and the clause you believe applies. Our team will review the case and provide a written response within a reasonable period.

Sharing login credentials, attempting to exploit system errors, submitting false identity information, or using payment accounts that don't match your registered name can each trigger a suspension review.

Send a written request to our email support channel. Include your registered account details and the specific data action you're requesting. We'll respond in line with our retention obligations.

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