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How umi88 Handles Your Personal Information

Your account data, payment details and browsing behaviour on umi88 are handled with clear rules — what we collect, why we collect it, and how long we keep it.

Account data protectionDANA, OVO, GoPay payment privacyCookie and session controlsYour right to access or delete data
umi88 How umi88 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct or delete your personal data, our support team can action your request directly. You can reach us through live chat on umi88, by email via our contact page, or through our Indonesia support line. We aim to respond to all data-related requests within a reasonable window — your wallet and account details will not be shared during this process.

Team online

Live Chat Support

Open the live chat on umi88 to raise a data access or deletion request. Our team handles account and payment privacy queries directly in the chat window.

Email Contact

Submit a written data request through the contact form on our site. Include your registered email and wallet type — DANA, OVO or GoPay — so we can locate your records.

Indonesia Account Help

For wallet-linked queries — such as unrecognised GoPay or OVO transaction logs — our Indonesia support team can review the payment record on your account and clarify what data was captured.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply technical and organisational measures to protect the data tied to your umi88 account — from the moment you register to every DANA, OVO or GoPay transaction you complete. Here is how each area of data handling works in practice.

Account Security

Your account is protected by password hashing and OTP verification on login. We do not store raw passwords, and suspicious session activity triggers an automatic security prompt before access continues.

Payment Data Handling

Wallet details — including DANA, OVO and GoPay account numbers — are used only to process the transaction you initiate. We do not retain full wallet credentials beyond the point of payment confirmation.

Cookie Controls

We use session cookies to keep your lobby state stable and analytics cookies to understand how pages are used. Non-essential cookies can be declined through your browser without affecting your account access.

Retention and Deletion

Active account data is held while your account exists. After closure, records are kept only for the period required by applicable law in Indonesia. You can request early deletion via our contact form, subject to legal retention obligations.

Your Privacy Policy Questions

These are the data and privacy questions we hear most from people managing their umi88 account. Each answer reflects how our policy actually works — not a general statement.

We collect your name, email, phone number and preferred payment wallet — DANA, OVO or GoPay. Device and session data is also logged automatically when you access the lobby.

Wallet details are used to process your transaction and are not retained as full credentials after confirmation. Only a transaction reference is kept in your account history for support purposes.

Yes. Submit a request through the contact form on umi88 or via live chat. Include your registered email so we can locate your account and prepare the data summary accurately.

Contact our support team through live chat or email with a deletion request. We will action it after verifying your identity, subject to any legal retention period required in Indonesia.

We do not sell your data. We share information only with payment processors — such as the OVO or GoPay networks — and with service providers who operate directly under our data handling terms.

Session cookies keep your lobby and account state intact. Analytics cookies help us understand usage patterns. You can block non-essential cookies in your browser settings without losing account access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.